Pro. Instrument Setup & Service
(wef. 1 Jan 2022)
Electric Guitars - Hard Tail, Vintage Tremolo, Bigsby Equipped, Trapeze Tailpiece, Stop Tailpiece / Tune-O-Matic, Maestro Vibrolla, Floyd Rose, and etc. (Fender Stratocaster, Fender Telecaster, Fender Jaguar, Fender Jazzmaster, Gibson Les Paul, Gibson ES series, Gibson SG, Gibson Firebird, Gibson Flying V, Gibson Explorer, Gretsch, Paul Reed Smith, Rickenbacker, Hamer, The Heritage, Ibanez, Epiphone, Yamaha, Hofner, Cort, & most other makes.)
Acoustic Guitars - Steel Strings & Nylon Strings (Martin, Gibson, Taylor, Guild, Adamas, Ovation, Yamaha, Epiphone, and most other makes of Classicals, Archtops, & etc.)
Bass Guitars - Electric & Acoustic types (Fender Precision, Fender Jazz, Gibson EB-3, Gretsch Electromatic, Vox Phantom, Rickenbacker, Yamaha, most other makes of 4 Strings, 5 Strings, & 6 Strings)
Mandolins & Ukeleles - Electric & Acoustic types (Gibson, & etc.)
Others - Let's see what you got... Kindly enquire within!
OUR 7 POINTS PRO. SETUP & SERVICING JOB SCOPE:
A. Basic cleaning, conditioning / oiling, scratch removal, & polishing:
1. Body cleaning; detailing, conditioning, fine-scratches removal (best effort) & instrument polishing.
2. Fingerboard cleaning & conditioning with premium grade lemon-oil (rosewood, ebony, pau ferro &
other dark wood variants only. Maple fingerboards will not receive this lemon oil conditioning,
as it is not a recommended treatment).
3. Basic frets cleaning & polishing.
B. Restringing: Fresh pack of strings is provided FOC with this package:
1. Electric guitars: Your choice of D'Addario USA or Ernie Ball USA: 9 - 42 or 10 - 46 string gauge sizes
available all year long. For any other brands & gauges, kindly request upon. We normally use Nickel on Steel type
strings for electric guitars. However, other special requests such as Flat Wound strings or Pure Nickel Steel
strings are also available for additional surcharge only to cover cost of the strings. Kindly enquire within if you're
interested in using other types of string technologies for your instrument. This is subject to stock availability.
2. For acoustic steel strings, we generally stock Phosphor Bronze or 80/20 types by D'Addario or by Martin Guitars.
3. Coated strings such as Elixir or D'Addario's, and others will generally have a surcharge of between *RM 60 - RM 70
4. We also cater for 12 string guitars, bass guitars, mandolins, and ukuleles. Kindly enquire within for more info.
* If you require only restringing job, the labor charge is a flat RM 30 for all types of instruments listed below (refer table no.1 to no.13). The cost of the fresh pack of strings to be installed is per retail pricing set. Basic fingerboard cleaning & lemon oil conditioning applies for the suitable fingerboard type of the instrument. Kindly refer to point A.2. above.
C. Playing action setup (bridge / saddle, & nut), strings intonation, pickups height
adjustment, compensation, fine-tuning, neck evaluation & adjustment of relief, all with
our professional tools and gauges.
D. Basic hardware check & cleaning (bridge, tail-piece, tremolo, nuts, tuners, pickguard, and etc.), and diagnosis*.
E. Basic electronics check & cleaning (pickups, vol. pots, tone pots, capacitors, resistors,
switches, etc.), and diagnosis*.
F. General advice on tone improvement & upgrades* (wherever necessary)
G. A service job completion report will be provided for each instrument as service record
for future reference and benchmark.
* Subject to further revision without prior notice(s)
PRO. FRETS SERVICING & MAINTENANCE JOB SCOPE:
1) Frets levelling / Spot levelling
2) Frets crowning
3) Frets edge bevelling
4) Frets edge dressing
5) Frets cleaning & polishing
The cost for the Pro. Frets Servicing & Maintenance Job Scope is an additional RM 180 flat charge on top of our 7 Points Pro. Setup & Servicing Job Scope (as per pricing table listed above). The Pro. Frets Servicing & Maintenance Job Scope is a compulsory package deal together with the 7 Points Pro. Setup & Servicing Job Scope (i.e.: The Pro. Frets Servicing & Maintenance Job Scope cannot be opted or selected on its own).
This is because our 7 Points Pro. Setup & Servicing Job Scope is usually the final tuning process which will integrate and provide the best combined results from the Pro. Frets Servicing & Maintenance Job Scope done in tandem. This marriage shall then provide you with the best blend of your instrument's playability, comfort, feel, and tone optimisation all under one big equation.
PRO. REFRETTING JOB SCOPE:
If your instrument needs complete refretting work, kindly please contact us directly for an evaluation and quote on the refretting job scope.
ELECTRICAL INSTALLATIONS, TROUBLESHOOTING & REPAIRS:
Electric guitars wiring work scope (including troubleshooting and repairs):
a. Pickup installation (upgrading / one to one replacement) - * no routing required, etc.
b. Installation of potentiometer (including Push-Pull or Push-Push type)
c. Capacitor upgrade / replacement
d. Treble bleed circuit installation
e. Pickup coil-splitting circuit installation
f. Pickup parallel circuit installation
g. Pickup phase inversion circuit installation
h. 3 way toggle switch installation (one to one replacement)
i. 3 way blade switch installation (one to one replacement)
j. 5 way blade switch installation (one to one replacement)
k. Output jack installation (one to one replacement)
l. Others (kindly enquire upon)
I. Labor Cost (by using your own supplied components / parts): Flat rate of RM 120 per instrument (for any of the ONE jobs listed above from a. to k. only).
II. Labor Cost (using our supplied components / parts, and/or by purchasing any of the other products or services that we offer here, but our supplied components / parts are separately charged): Flat rate of RM 100 per instrument (for any of the ONE jobs listed above from a. to k. only).
III. Labor Cost for troubleshooting & repairs only (no hardware and / or components are involved): Flat rate of RM 120 per instrument (minimum charge) - typically involving basic rewiring / soldering / electrical circuit rectification works only (for any of the ONE jobs listed above from a. to k. only).
IV. Labor Cost for complete / full re-wiring (by using your own supplied components / parts): Flat rate of RM 200 per instrument (minimum charge) - typically involving total electrical circuit overhaul i.e. 2 or more components of the instrument's electrical circuit are required to be changed, replaced, or repaired. *Refer to VII below for active electronic circuits conversion.
V. Labor Cost for complete / full re-wiring (using our supplied components / parts): Flat rate of RM 180 per instrument (minimum charge) - typically involving total electrical circuit overhaul i.e. 2 or more components of the instrument's electrical circuit are required to be changed, replaced, or repaired (all our supplied components / parts are separately charged). *Refer to VII below for active electronic circuits conversion.
VI. Labor Cost for handling of any types of semi-hollow / hollow body guitars requiring any form of electrical works above (a. to k.): Surcharge of additional RM 80 per instrument (in addition to Options a, b, or c mentioned above). This extra handling cost corresponds to similarity of a 'key-hole' surgery for these types of guitars, where accessing the wire-harness, potentiometers, switches, and output jacks are usually done very carefully and precisely via the small pickup cavities or through one of the 'f-holes'.
VII. For passive to active pickup systems conversion, kindly contact us for further assessment and labor cost estimates. This is as each installation will be unique between instruments to instruments.
We welcome enquiries from other musical establishments as well (music retail stores, jamming & recording studios, music schools, and etc.) Kindly please contact us for Corporate rates.
i. All additional part(s) replacement and its associated labor charges at additional cost.
ii. Depending on complexity of the job or no. of instruments involved, instruments are usually
completed within the same day in our premises. More challenging jobs may require
extended hours, and should be mutually agreed upon by both parties before start of the job.
Transportation & logistics charges apply for redelivery of instrument to our customers.
iii. We allow up to a maximum of 30 days for instrument collection after setup/service/repair
work is completed. Uncollected instruments after this period will come with additional
late collection charge of RM 10 per day or at the discretion of TC Music Enterprise, until the
instrument is collected. Therefore, please collect your instruments on a timely basis. Thank
" Happily serving all Collectors & Players alike! "
Our setup and service will provide your instrument(s) with a comfortable "broken-in" feel and ensures optimal playability and stability, in addition to a clean and polished groomed look
Call / Message (60) 12 791 0075 for more details